Help & FAQ

How can I personalise a T-shirt?

Start with Create your own, choose a colour and size, then add your words or artwork in the design studio. Personalised ready-made designs show their own text options on the product page.

How much is UK delivery?

UK standard delivery is £1.99. Delivery is free when your product total is over £20 after discounts, excluding delivery charges. The qualifying total starts at £20.01.

When will my order arrive?

See Delivery information for current printing, preparation and transit estimates.

Which size should I choose?

Check the sizes and product information on the item you’re ordering. If you’re unsure, ask us before ordering.

Where can I find returns information?

Read our Returns and refunds page for the policy that applies to your order.

How can I get help with an order?

Contact LuckyTshirt and include your order number if you have one.